We're currently recruiting a Sales Support Executive to join our Insurance Sales team, based at our Head Office in Wootton, Bedfordshire.
This team own the relationship with the customer. They are the contact between our customers and our internal departments and ensure that our customers & their customers (policy holders) receive and experience the best service in the marketplace.
The Sales Support Executive supports the National Account Managers and Account Executives with general administrative activities. They are responsible for helping the team to progress agreed actions or tasks with the customers or internal departments, quickly and effectively. They are also responsible for general housekeeping tasks in the team.
Responsibilities include:
- Running and sending regular reports to our customers, to enable them to track their volumes of vehicles in store.
- Updating, maintaining and creating new website logins for all customers that have access to the Copart website.
- Transferring vehicles from one account to the other.
- Overseeing the Sales Departments expenses every month.
- Logging any Client Entertaining that the Sales Team may have conducted that month.
- Clearing vehicles through to auction, as and when requested.
- Processing customer requests via our website and adding work orders.
- Printing and binding company literature for meetings and seminars.
- Ordering stationary and maintaining sufficient levels of merchandise.
- Booking conference rooms and arranging refreshments for customers.
- Scanning and filing documents.
- Answering the phones and dealing with customer enquiries.
What we need from you:
Essential Skills
- Have a great telephone manner and positive attitude
- Customer service focused
- Great attention to detail
- To be able to work comfortably to deadlines
- Have a basic knowledge of Word and Excel
Desirable Skills
- Experience of working in an office/customer service environment
What we offer you in return:
- Monday to Friday working
- 23 days holiday, plus bank holidays, plus an additional day per year to celebrate a special occasion to you
- A further paid day available to volunteer for a charity of your choice
- Medicash Cover - look after you and your family by providing a range of positive health care benefits
- Contributory workplace pension plan
- Cycle to Work Scheme
- Life Assurance cover
- The ability to purchase shares in our successful global company at a discounted rate
- An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out, and utility bills for the home