Are you an experienced Project Co-ordinator or Administrator who enjoys a varied workload? Do you like speaking over the phone to and building relationships with customers and potential customers? Do you want to join a friendly and supportive team and be respected as an individual, whose contribution to the growth of our company is valued?
ConSpare is a well-established, family-owned company, a market leader in our sector. We sell high-performance parts and equipment and provide servicing to our customers throughout the UK. We also share our unrivalled expertise in concrete production processes, applying our Make it better approach to help our customers improve productivity, safety and product quality. We're based in our own, custom-built premises at Castlewood Business Park.
We're looking for someone to join our Capital Projects team as a Co-ordinator for one of our major product ranges, Walter Wash Systems. You'll be developing new business using our existing database and scheduling the workload and supporting the daily activities of our two Service Engineers. You'll also be providing support to our two engineering managers and cover for the other Project Co-ordinator as necessary.
This is an excellent opportunity to further your career in a pivotal role in a welcoming team, where you can be influential in the further growth of our company.
Take a look below and if we're describing you, we'd love to hear from you!
Main responsibilities
- Generate new servicing and spares revenue using the database.
- Make arrangements for servicing with customers, recording the appropriate information in the system, producing post-service costings and obtaining the required customer PO.
- Manage the Service Engineers' workload and compile weekly service packs.
- Co-ordinate Walter projects, working closely with the Project Engineering Manager.
- Respond to requests for spare parts.
- Work with other team members and the Operations team to help resolve issues and complaints.
- Co-ordinate the process for repairs of parts and warranty claims,
- Answer incoming calls, provide day to day assistance to other team members and cover for the Project Co-ordinator as required.
Experience/Skills/Qualities
- Minimum of 2 years' experience of varied/complex admin.
- Highly literate/numerate, with strong IT skills.
- Meticulous attention to detail.
- Self-motivated, able to work on own initiative and manage own time.
- Articulate, confident and comfortable working with people at all levels.
- Great prioritisation, time management and organisational skills.
- Organised, methodical and adept at multi-tasking.
- Enthusiastic team player.
Friendly and supportive SME (family-owned) culture, great working environment
9 am to 5 pm, Monday to Friday
24 days' holiday plus public holidays
Free on-site parking
Discretionary bonus scheme