My IT client are looking for an Internal Account Manager to join them on a permanent basis.
The Internal Account Manager will work to develop new business opportunities and to manage all new and existing key accounts. Working alongside a BDM you will be responsible for building and maintaining relations with your customer base, new clients and the internal teams.
Account management will be through self-generated leads which will involve cold calling.
You will be self motivated with excellent planning and organisational skills. The role will focus on developing a new account base leveraging existing relationships working alongside a Business Development Manager.
Some of your key responsibilities will include:
- Win new business through pro active outbound telephone activity and to manage new and existing relationships.
- Provide professional and time effective account management a customer services to a portfolio of customers
- Manage all customer service incidents within a timely manor
- Build and manage a pipeline of larger ongoing opportunities
Key Skills and Attributes
- IT sales experience
- Ability to work towards targets
- Keep abreast of new development and products in both software and hardware
Desirable Experience
- Experience of networking and wireless networking
- Knowledge of software solutions
- Knowledge of server & infrastructure hardware
- Experience working within the Public Sector and knowledge of Public Sector frameworks