This position calls for a diligent Neighbourhood Services Manager who can lead a team effectively within the not-for-profit and charities sector. The ideal candidate will have a strong background in Secretarial & Business Support, helping to ensure the smooth operation of our organisation.
Client Details
This organisation is a notable entity in the not-for-profit and charities sector, based in Pontypridd. With a team exceeding 1000 dedicated individuals, it's committed to making a significant and positive impact within the community.
Description
- Be responsible for the delivery of outstanding housing management services including the management of tenancies, allocations and community safety
- Proactively monitor and report on performance
- Guide, manage and inspire the team
- Lead the delivery of a proactive and customer-focused service
- Lead safeguarding across the business
- Develop and implement strategies to optimise neighbourhood services
- Maintain positive relationships with the community and stakeholders
- Oversee the management of resources and budget
- Ensure the team meets key performance indicators
- Act as a point of contact for any issues or concerns
- Foster a supportive and inclusive team environment
- Stay informed on industry developments and implement best practice
Profile
A successful Neighbourhood Services Manager should have:
- Excellent level of housing law and practice knowledge including anti-social behaviour and enforcement
- Excellent understanding of the principles of sustainable tenancies including the effects of Adverse childhood experiences
- Team management experience, preferably with large teams of remote workers
- Knowledge of Letting properties
- Excellent communication and interpersonal skills
- The ability to develop and implement effective strategies
- A commitment to fostering positive community relationships
- Strong problem-solving and decision-making abilities
Job Offer
- A competitive salary of up to £50k
- A supportive and inclusive company culture
- The opportunity to make a real difference in the community
- A comprehensive benefits package
We encourage anyone who believes they fit these criteria and is passionate about making a positive impact in the not-for-profit and charities sector to apply for this exciting opportunity.