AV Technician
Prospero Integrated are currently looking for an AV Technician to join global provider of AV systems integration services & support
Key Details:
- Up to £40k
- London
- Permanent
The AV Technician's prime function is to provide AV technical support across all meeting rooms.
Responsibilities:
- Review Schedule for any VIP Conferences.
- Review daily AV schedule and provide both remote and onsite room support
- Provide first line break-fix support for all AV hardware
- Ensure scheduled conferences are connected without any issues.
- Responsible for overall administrative works such as responding to AV support hotline calls and emails
- Review and send reports of automatically generated tickets within TMS and other VC related infrastructure.
- Carry out daily proactive rooms checks
- Review, respond and handle support tickets received into the AV queue
- Setup and provide in room support for events
- Working with others within the team, support events, including pre-event testing of audio, wireless microphones, VC connections and displays.
Skills:
- AV support technician with more than 2 years support experience
- Excellent communications skills and process & procedure oriented
- Experience within a customer-facing role
- Working knowledge of Cisco AV technologies
If you believe you are suitable for this role, please apply with your CV today!