£27K/yr to £28K/yr
City of Edinburgh, Scotland
Permanent, Variable

Practice Administrator

Posted by Reed.

Administrator

  • Annual Salary: £27,000 - £28,000
  • Location: Central Edinburgh
  • Job Type: Full-time

Reed is delighted to be assisting an award-winning private organisation within the health care division. Due to growth, they are seeking a hard-working, enthusiastic, and detail-oriented Administrator to join their dedicated team.

Benefits:

  • Competitive salary with annual salary reviews
  • A stable and supportive environment to work in
  • Opportunity to work in a newly relocated, modern and purpose-built facility
  • Be part of a close-knit team delivering effective treatment and therapy
  • Central location in Edinburgh, easily accessible by public transport
  • Flexible working patterns
  • Progression routes available

Day-to-day of the role:

  • Being the first point of contact for clients and ensuring they receive a high level of customer service
  • Handling client and public enquiries professionally via email, telephone and in person
  • Managing bookings, amending appointments, invoicing, and processing payments
  • Updating and maintaining client records with high accuracy
  • Ensuring the smooth running of the office by liaising regularly with all colleagues
  • Accessing sensitive information while maintaining strict client confidentiality

Required Skills & Qualifications:

  • Minimum of 2 years' experience in an administrative role, preferably within a fast-paced environment
  • Highly motivated and organised with a strong ability to work independently and responsibly
  • Empathetic to clients' needs and concerns, with excellent communication skills.
  • A clear understanding of issues surrounding confidentiality and attention to detail
  • Great team player
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