Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.
The Role:
As a Project Manager, you'll be at the forefront of our strategic initiatives, coordinating cross-functional teams and managing resources to deliver projects that exceed expectations. Your role will be pivotal in driving operational excellence and enhancing customer experience.
Key Responsibilities:
- Coordinate and manage cross-functional project teams, ensuring on-time, within-scope, and on-budget delivery.
- Define project scopes and objectives, engaging stakeholders to ensure technical feasibility.
- Develop detailed plans and documentation to monitor progress, manage risks, and measure performance.
- Apply operational tools to identify improvement opportunities and root causes of issues.
- Set success metrics and track/report progress during and post-implementation.
- Collaborate with Product and Tech teams to align project requirements with development roadmaps.
- Work with Insights, Analytics, Customer Experience, and Perfect Transaction teams to enhance customer experience.
- Maintain transparent communication with stakeholders, providing regular updates and escalating issues as needed.
Location: Based in Nuneaton, this role operates under a hybrid model with the expectation of 2 days per week on-site, w occasional travel to our central London office supporting flexibility.
The Person:
- Minimum of 3 years' experience as a Project Manager with agile and product-led methodology expertise.
- Experience in a large retail organisation, preferably with knowledge of retail and/or healthcare.
- Excellent communication and engagement skills with internal and external teams.
- Strong problem-solving abilities and a proactive approach to project success.
- Comfort in dynamic, fast-paced environments and an agile mindset.
- Data-driven with proficiency in analysing multiple data sources.
- Confidence in managing third-party service delivery and partner expectations.
- Interest in health and wellness, leveraging digital solutions.
- Exceptional relationship-building skills and adaptability to change.
What we offer:
Our Benefits for this role include, but not limited to:
- H&B Employee Discount - 25%
- Bonus
- Pension company contribution
- 33 Days Holiday per year (Inclusive of bank holidays)
- Private Medical Care
- Exclusive benefits, free advice and savings from a range of retailers and providers
- Electric Car Scheme
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.
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