Neighbourhood Housing Officer
Lambeth
£170 per day umbrella
Contract (3 months+)
The Role:
- The overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams to achieve sustainable tenancies in sustainable communities.
- To provide a proactive and customer focused housing management service across a designated estate(s) and to ensure that our client fulfils its legal and contractual obligations to tenants and leaseholders
- To act as a regular and visible presence on estates; ensure estates are safe and well maintained and provide advice, information and reports on any housing management matter.
- Deliver key housing management services to a high standard, ensuring that activities are delivered on time
- Provide assistance, advice and information to residents on the full range of tenancy and estate management services and work with other service areas (e.g repairs) to ensure all contractual responsibilities are met
- Respond to complaints, members' enquiries and problems of service delivery which are within the post holder's responsibility and make suggestions for improving service delivery.
The Candidate:
- An understanding of the issues of housing, estate management, health and safety and how these impact on the well being of residents and the responsibilities of landlords
- Knowledge of current legislation relevant to housing, tenancy and leasehold management and safety and estate management.
- Produces clear and well-structured written work, which creates a positive impact on the recipient(s)
- Educated to NQF level 3 (e.g. A level/BTEC National Diploma, NVQ level 3) or has equivalent demonstrable experience
How to Apply:
Please submit your application via the contact details provided and you will be contacted with further information about this opportunity or call me on; .