A rare and unique opportunity at our City of London office has become available for a Key Account Manager.
Our London office is the perfect place to receive recognition, support, and nurturing, with excellent opportunities for talented individuals to progress.
This role is for a dedicated individual that has a clear understanding of true Account Management, growth and continued support. We require an individual that recognises the importance of regular communication, building relationships along with a super engaging personality.
This role requires someone of a savvy and forward-thinking mind, who is driven to succeed.
We want someone with amazing listening skills who can pinpoint an organisation's pain points and articulately demonstrate how Workwell International can alleviate their concerns, resulting in enduring partnerships. This role includes an achievable performance based bonus, we set people up to succeed!
Please read on to find out more about the tasks, or just take a leap and apply, and we can have an in-depth chat.
If you were looking for 'that sign' this is it...
Accountabilities
- Supporting sales team
- Grow Workwell International client and base and contractor numbers
- Promoting Workwell International services to agencies
- Develop and maintain agency relationships
- Speaking to and signing up contractor referrals
- Building interdepartmental relations within the Compliance team | Service Delivery | Contractors | Agencies | Back Office Team
Responsibilities
- Always act in a manner which promotes the Workwell brand and reputation as the leading provider of compliant management solutions to the world's best recruitment agencies
- Client relationship development
- Account management
- Providing agencies with solution information and quotes
- Managing contractor referrals - introduction calls, introduction emails, follow-up, closing
- Create and maintain database records (CRM/ In time)
- Respond to ad hoc queries (contractors and agencies)
- Obtaining new agency documents and fact finders and saving them in agency folders.
- Sales admin duties
- Supporting agency meetings
- Daily reports
- Keeping agencies up to date with solution developments
Capabilities
- Willingness to learn · Good customer service skills
- Team player
- Flexible & punctual
- Proactive, reliable and enthusiastic
- Good IT skills
- Ability to work to deadline
- Excellent administration skills
- Ability to successfully maintain contractor/third-party relationships
- Experience in using automated databases
- Experience in undertaking complex enquiries
- Effective customer care skills
- Excellent communication skills
- Experience in meeting deadlines whilst delivering a service
- Basic understanding of tax compliance