Are you a versatile professional with strong administrative skills and a knack for driving?
We're looking for an i-HEART Driver – Administrator to support the team in delivering exceptional healthcare services. This dual role is crucial for ensuring GPs can reach patients efficiently while maintaining high-level administrative support.
Job Opportunity:
i-HEART Driver – Administrator
Location:
Barnsley
**Shifts:
Week 1 – Friday 11pm-7am, Saturday 7am – 7pm and Sunday 7am – 7pm
Week 2 – Saturday 7am – 7pm and Sunday 7am – 7pm
Job Type:
1 x permanent, 1 x zero hour
Salary:
£12.95 per hour
Join the team at Barnsley Healthcare Federation!
Administration Duties:
- Handle routine and specialist enquiries, providing excellent customer service and communicating relevant information to stakeholders.
- Conduct telephone care navigation and triage services as the first point of contact for patients.
- Manage complaints, comments, and suggestions, resolving issues in line with policies.
- Monitor workflow, including out of hours, and book patient appointments.
- Process blood results and manage consultations as needed.
- Act as a receptionist/first point of contact when required.
- Input, monitor, and print reports from computerised systems.
- Perform general office duties including photocopying, document processing, and email monitoring.
- Serve as a Chaperone for patients when necessary.
- Book smear clinics and referrals.
- Maintain office supply levels and conduct regular stock checks.
- Prepare clinical rooms for GPs at the start of shifts.
- Generate reports and manage building security procedures.
- Undertake other duties as delegated.
Driving related Duties:
- Provide safe and timely transportation for GPs.
- Understand and maintain fleet vehicles, ensuring flexibility to drive any vehicle.
- Complete vehicle log sheets and report any issues.
- Ensure vehicle maintenance, cleanliness, and security.
- Assist in bringing patients in and out of the building when required.
- Perform weekly car checks, maintaining drug boxes and defibrillators.
- Foster positive communication with drivers, GPs, colleagues, and external stakeholders.
Qualifications and Skills:
- Strong IT skills, proficient in Microsoft Office.
- Excellent communication and customer service skills.
- Ability to work independently and unsupervised within set guidelines.
- Valid driving license and knowledge of vehicle maintenance.
- Must be age 25 and over for vehicle insurance purposes
- Experience in administrative roles and/or healthcare settings is desirable.
Why Join:
BHF are fully committed to ensuring equality, diversity, and inclusion (EDI) as this is embedded in their values. They are also a committed employer under the Disability Confident Scheme. Therefore, should you wish to discuss any reasonable adjustments or assistance you might need in the application or interview process, please contact a member of the HR team at and they will be happy to help.
Please note that interviews may take place prior to the advert closing as and when suitable applications are received. If a suitable candidate is appointed the role may close early, therefore please do not hesitate to submit your application.
If shortlisted, you will be contacted by BHF to discuss the role and your experience further.
Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location.
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