Are you a curious, forward thinking Product Leader with a growth mindset?
Can you constructively challenge, collaborate and innovate to bring people together to drive new thinking, new products, and new ways of working?
Then Supporting Education has the role for you!
About us:
We are Supporting Education Group
- Equipping educators with the skills, support and opportunities they need to teach effectively.
- Helping schools deliver the best possible experience for their students.
- Giving parents the right tools to help their children learn.
Supporting Education Group brings together services that support every aspect of a child's journey through school and beyond. We build bright futures through expert support, inspiring staff and cutting-edge technology.
People are at the heart of what we do. It's our aim to create an environment and employee experience, which inspires and encourages our people to do their best work. We spend a significant portion of our lives at work, and we believe it's really important to make this as enjoyable as possible. We're passionate about promoting a culture of openness, fairness, and inclusivity so you can be your best, true authentic self each and every day.
About the role:
As part of a wider digital transformation programme within the Educator Talent Solutions division, the Digital Product and Services team is looking to hire talented and experienced product management professionals to help accelerate the division's creation and adoption of digital products. Product Leads and Managers work closely with the SEG Technology Team, SEG Marketing Team and Digital Product Director as well as our SEG People team, Business Development and Operations teams to plan and support the discovery, delivery and continuous improvement of fit-for-purpose digital products.
The Product Manager role is responsible for driving increased value and efficiency from our 3-sided ecosystem of educators, schools and our own recruitment consultants.
This Product role is focussed on the internal recruitment consultant experience. It requires detailed immersion and understanding of the challenges and opportunities faced by our frontline teams capturing bookings and matching educators to schools and Multi-Academy Trusts (MATs) up and down the country.
The products you will be working on include our main 'operating system' that c.500 internal staff use every day to onboard educators, manage bookings and match educators. This operating system is at the heart of the two specialist education recruitment businesses within ETS (Teaching Personnel and Protocol Education). These businesses are market leaders in their field.
The role requires positive collaboration across many aspects of the business to implement change - whether that be to operational processes, working culture or to the digital products and supporting technology our consultants use on a day-to-day basis.
Alongside the product activity you will work with our customer success, people and operations teams to drive business change and adoption of the products. In this respect, this is a unique product role; you'll not only be delivering market-leading tech products, you'll be driving transformational change in how our businesses operate, and developing the working culture that enables everyone in our staffing businesses to achieve.
About you:
You will be adept at getting under the skin of how the business operates to identify the core issues, work with internal teams to discover and design new solutions, and transition these into incremental delivery plans that unlock tangible benefits and drive more efficient, innovative and digitally-enabled ways of working.
Background & experience
At least 5 years working in a B2B Product Management role, working closely with senior business/commercial stakeholders, tech and design teams
Ability to demonstrate the use of sound Product Management practices and approaches to influence the way that organisations benefit from digital transformation
Likely to be degree educated (but not essential)
Experience working with or for high volume staffing companies and/or in the education sector desirable but not mandatory
Skills, knowledge and qualifications
Self-starter with ability to develop others through influencing as well as direct recruitment and management of a team
Proven ability to drive change successfully and impact on business efficiencies and results
Demonstration of a 'systems thinking' approach to driving success against user needs through a systemic understanding of business processes
Competencies and behaviours
- Stakeholder management: the ability to understand the needs of senior stakeholders and keep them appropriately engaged and informed as decisions are made and the product roadmap evolves
- Leadership of a multi-disciplinary team: the ability to own outcomes and guide teams (who may not report to you) towards successful product delivery, working with them as they strive to achieve their own career objectives.
- Managing up and around: the ability to leverage senior members of the organization to help product teams achieve their goals, deliver meaningful business outcomes, and positively influence the strategic direction of the team and company overall.
What we offer:
- 28 days holiday and get an extra day for each year you stay with us, up to max 33 days PLUS bank holidays.
- We pay for a Healthcare Plan once you've passed probation, which includes access to a private GP.
- From day 1, free life insurance covering up to x4 your salary.
- We'll both add money into your pension pot after 3 months.
- Get 25% off online learning resources for year 1 to GCSE with EdPlace.
- Choose what flexible benefits you want after you've passed probation - this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars and give as you earn.