Location: Leeds, Leeds International Study Centre
Contract Type: Full Time - Permanent (37.5 hours per week)
Salary: £23,400 per annum
Leeds International Study Centre and its programmes are provided by Study Group in collaboration with the University of Leeds and Leeds Beckett University.
You will be part of the Student Experience Team at the Leeds International Study Centre working with the existing Registry and Operations Department supporting the day-to-day administrative functions of the centre. You will need to be organised, with strong ICT skills and an administrative background.
ABOUT THE ROLE
- Data inputting using both Office systems and Student Data Management systems.
- Monitoring student attendance including dealing with absence requests.
- Organising student meetings with the Centre Management Team.
- Creating engaging student facing information for the Virtual Reception.
- Producing pro-forma letters for students e.g. bank letters.
- Dealing with general student queries - face to face, by email and phone.
- Housekeeping duties, ensuring the centre is presentable and purchasing necessary items (stationery, tea/coffee etc).
- Assisting the Health & Safety Officer with ensuring the campuses are safe and well maintained.
- Frontline student IT support.
- Completing student applications to university via the Direct Entry system.
- Assisting with organising student induction and events.
- Assisting with visa checks and compliance.
- Assisting the Assessments Officer with preparations for Assessment Boards and progression monitoring.
ABOUT YOU
- Level 3 Qualification (or equivalent experience)
- Experience of working within administration
- Experience of working in an academic setting in a student facing role (Desirable)
- Strong IT skills
- A focused and proactive approach to work
- Good communication skills with an ability to communicate with key stakeholders in a professional manner.
- Flexibility and willingness to work under pressure to deadlines whilst maintaining a professional and calm manner
- Evidence of working cooperatively with others
ABOUT US
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
ORGANISATIONAL COMPLIANCE
Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely.