- To generate sales of equipment and service to both customers and prospects within a designated territory maximising share of wallet and profitability.
- Responsible for maintaining and building a database of potential customers within the region with emphasis on contract renewals.
- Sell the complete range of new and used counterbalance and warehouse equipment to all business types in a specific patched location
- Sell service maintenance contracts and other value add opportunities for the Company based on the solutions required to satisfy the customer's need(s)
- Actively develop business in the specific patched location, including knowledge of customer future requirements and competitor information
- Achieve a specified call rate to ensure participation in territory potential and market share
- Actively seek opportunities to build with key personnel in organisations
- Proactively manage time effectively for maximum results
- Ensure accurate and timely completion of placing orders and generating quotations, as specified by the company
- Maintain accurate activity and customer records within Customer Relationship Management (CRM) systems
- Liaise with suppliers and internal department to ensure a high level of sales administration accuracy
What will help you to excel in this role:
- Ability to make the right decisions with sufficient commercial understanding and acumen to support effective decision making
- Thinking value, not cost; relationship not transaction; and customer not finance
- Interact with marketing department to produce highly professional and relevant customer proposals.
- Work with customers and suppliers to obtain market competitive prices
- Using proven methodologies to bring about lasting change
- Continuous improvement and innovation being part of the day job, embraced by all
- Being open to listening, ideas and change
- Develop a territory and marketing plan to enable uniform territory coverage, maintain accurate customer files and input essential information into a database
- Keep abreast of developments within the Materials Handling environment market
- Being clear on who needs to receive which message, when, how and why
- A 'listening' culture in which all voices are heard