The Role - Temporary Customer Administrator
Location - Glasgow City Centre
Pay rate - £12.00 per hour
Duration - 8 weeks
Hours of work - 9.00-17.00 (Monday to Friday)
Office Angels is currently partnering with a valued client in the Healthcare industry to recruit a temporary Customer Administrator for their Glasgow City Centre office. This is a full-time position for a period of circa 8 weeks, starting from week commencing August 26th, 2024.
We are seeking candidates with previous administrative experience in a customer-facing environment, such as reception or contact centre roles.
As a temporary Customer Administrator, you will be responsible for handling incoming calls from clients regarding their appointments, addressing aftercare queries, and contacting them to remind them of overdue routine check-ups. It is essential that you possess excellent communication skills, both by telephone and in-person, as well as a professional and welcoming demeanour.
In addition to handling client queries and providing excellent customer service, you will also be responsible for providing efficient administration support to the Clinicians. Therefore, proficiency in Microsoft Word, Outlook, PowerPoint, and Excel is required.
To thrive in this role, you should have an excellent telephone manner, be articulate and courteous, and be able to multitask and adapt to changing priorities. Strong IT skills, including proficiency in Windows, Excel, MS Outlook, Communicator, and PowerPoint, are necessary. You should also be able to work effectively both as part of a team and independently, demonstrating initiative and a proactive working style.
Working as a temporary employee offers the opportunity to explore different job roles and industries while maintaining control over your work-life balance. As part of the Office Angels team, you will enjoy multiple benefits, including being employed directly by us, access to discount vouchers with various high street brands, eye care vouchers, support in finding permanent work, weekly pay, a pension scheme option with employer contributions, 28 days of paid annual leave, and statutory sick pay.
Additionally, we provide access to an assistance programme that offers free, confidential, and independent advice on various matters. Should you wish to pursue a different career path in the future, our network of sister businesses covering almost every sector and specialisation can provide further opportunities.
Our recruitment consultants are experts in their field and can provide more detailed information on the benefits mentioned above. If you are interested in this Temporary Patient Administrator role and would like to be considered, please click "apply" today!
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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