A fantastic opportunity has emerged for a specialist Housing Services Manager to join one of Adecco's most improved public sector housing clients in a part time (17.5 hours per week, Wednesday afternoon to Friday evening), permanent contract. This car driving role is part of a job share, and will be reporting into the Stanhope office in Ashford, Kent. For the right candidate, our client will pay up to £32,004 per annum.
All applicants must possess previous experience of:
- Managing up to 7 staff (preferably Housing/asb/neighbourhood officers) in the public sector
- Leading, motivating and managing the neighbourhood teams to deliver excellent tenancy management and estate inspection services for residents.
- Managing performance targets, producing statistics and analysing team performance and external trends to continuously improve service delivery.
- Developing the Estate Inspection team to enable it to fulfil its task of improving the estate environment.
- Co-ordinating team meetings and delegating work related tasks to the tenancy management team.
- Resolving complex anti-social behaviour, leasehold and rent arrears cases.
This is a hybrid working role so you will only need to be in their Kent office 1-2 days each week. The client is looking for a member of staff who has experience in developing a professional customer-focused service which meets the needs of residents and responds promptly to enquiries and complaints. Being a car driver and owner is essential.
Only applicants who feel they meet the above criteria need apply. Ideally applicants will be immediately available or available on a short notice period (1 month maximum), as the client is keen to move quickly in filling this position.