Job Title: Mortgage Advisor
Location: Macclesfield
Salary: £30,000 - £35,000 + Commission
Job Description:
Tallgrass Recruitment is thrilled to present an exciting opportunity for a Mortgage Advisor to join a leading financial services company in Warrington. This position has been created due to the company's significant growth, and we are looking for experienced advisors to be part of a dynamic and innovative team.
Key Responsibilities:
- Lead Management: Actively manage and engage with a portfolio of fact-find leads generated through our online Mortgage platform, ensuring timely and effective follow-up.
- Customer Assessment: Thoroughly assess customer applications, providing high-quality, tailored recommendations that adhere to the company's Compliance and Training & Competence Procedures.
- Advisory Services: Offer expert advice on mortgage options, utilizing the company's state-of-the-art in-house software to deliver the best solutions for customers.
- Regulatory Compliance: Keep up-to-date with industry regulations and lender criteria to ensure that all guidance provided is accurate and compliant.
- Customer Relations: Develop and maintain strong relationships with customers, ensuring they are well-informed throughout the entire process and that their needs are met efficiently.
- Performance Targets: Consistently meet or exceed sales targets and KPIs while maintaining a high level of customer satisfaction.
- Collaboration: Work closely with case managers to support the smooth processing of customer applications.
- Process Improvement: Contribute to the continuous improvement of the customer experience by suggesting and implementing new ideas and processes.
Requirements:
- Qualifications: CeMAP qualification with proven experience in providing Mortgage advice.
- Goal-Oriented: A strong focus on meeting targets and achieving positive customer outcomes.
- Customer Commitment: A dedication to delivering exceptional customer experiences and fostering long-term customer loyalty.
- Industry Knowledge: A solid understanding of mortgage products, industry regulations, and procedures.
- Multitasking: Ability to manage multiple cases effectively in a fast-paced environment.
- Communication Skills: Excellent interpersonal and communication skills, with the ability to build rapport and trust with customers.
- Attention to Detail: Highly detail-oriented with strong analytical and problem-solving skills.
- Flexibility: Willingness to work shifts as needed to meet the evolving demands of our customers.
If you are a motivated and experienced Mortgage Advisor looking for an opportunity to grow with a leading financial services company, we would love to hear from you. Apply today to be part of our expanding team!