Print Room Associate (Contract)
Contract length: 6 months
Location: Kingswood, Surrey/on site
Department: Print Room Associate
Rate: £18-£20ph
Drive change with a global leader
We're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Client Communications team and feel like you're part of something bigger.
Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.
As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond.
The Team
You will be part of the Customer Communications Print Hub team, who is responsible for the production of personalised documents supporting Fidelity's business communication with our clients in the UK and across the world.
They produce client and member letter packs and supporting documents ensuring our clients receive the information they require in an efficient and timely manner.
Your role
The role purpose is to ensure the completion of the Customer Communications Print Hub daily tasks and duties, including the following:
- Organise / plan day to day workload.
- Completion of all tasks within the timescales agreed with our client, and other internal departments.
- Complete all tasks ensuring that the appropriate operational procedures are followed.
- To process work with a high level of accuracy and integrity.
- Monitor mailboxes and redistribute / print to relevant operations departments.
- Print all letters in the print queue from operations teams and ensure all relevant literature is enclosed accordingly.
- Ensure all controls are followed (4 eyes check etc)
- End of day reconciliation and MI capture
- Escalation & Resolution of issues/software or hardware outages
- Order stationery for Document Management team as and when requested
Your skills
- Previous experience in reprographics or print fulfilment
- Strong attention to detail
- Ability to work to tight deadlines
- Excellent communication skills both written and verbal
- Competency in all standard Windows office applications
Why Fidelity
Fidelity International offers investment solutions and services, and retirement expertise to more than 2.56 million customers around the world. As global leaders, operating in more than 25 locations and with $783.6 billion in total assets, they continually push the boundaries of technology to build an even stronger business.
Rewards and benefits
As well as the prestige of working for a global financial services player, you'll work with some of the smartest tech, expanding your skills and building your experience.
Also, as a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life.
Inclusion and diversity
Fidelity is proud of its achievements as an equal opportunities employer. They care deeply about creating a supportive place where all people feel valued and free to be themselves. A commitment to Diversity and Inclusion is not only right, it's critical for a healthy culture and leads to better business outcomes. That's why Fidelity has an environment where all differences are welcomed and celebrated.
The Randstad companies are responsible for finding and contracting talent for project roles at Fidelity International. If you are selected for a role, you will be employed by a Randstad company, and will not be an employee of Fidelity International.
> Apply now