Are you motivated by the reward of delivering an exceptional planning enforcement service?
An exciting opportunity to join a tight knit team as an Enforcement Technician, where the aim is to investigate into and assist the team with resolving breaches of planning control. You will look to deliver an outstanding service of customer care through an innovated and practical solutions-based approach.
Are you enthusiastic, self-motivated and enjoy working with a variety of different stakeholders? Are you able to problem solve and think on your feet? If so we would love to hear from you.
Our Planning Service is fundamental to the success of the council's ambition for a sustainable future, and we are passionate on leading on our climate and ecological emergencies in the area. From the National Dive Centre at Tidenham to the Five Acres Leisure Centre, our focus is to enable our communities in the local area and beyond to thrive, creating great places for people to live, work, learn and enjoy in our ever-evolving communities.
We want our future generations to thrive too and are serious in tackling issues concerning climate and environmental emergencies to planning propositions. Now is a fantastic time to be joining us. We are looking to deliver upon our council priorities and shape our environment for the benefit of the local area and beyond.
About the role
Covering the Forest of Dean district, the role will entail investigating and assisting with a wide range of planning enforcement cases, which will include identifying and investigating breaches of planning control. You will have the ability to pick up technical concepts quickly and to communicate effectively to different levels of staff to gain the best outcomes for all planning project cases for the benefit of the team.
The successful candidate will also look to provide excellent service within an administrative capacity. You will need to have good attention to detail due to the nature of this role as well as the ability to organise and prioritise workload independently, working to tight deadlines ensuring projects are completed effectively.
Additionally, you will be speaking to different variety of customers, and it is important that the successful candidate has excellent customer care skills to get a clear understanding of the needs of all stakeholders and provide practical solutions.
Ultimately this is a development role where the successful candidate will look to grow into the role for the long term. There will be opportunity and training to expand the role and take on more responsibility within the role.
You will need
- A minimum of 5 qualifications equivalent to NVQ level 2 or GCSE at Grade C/4 or above, must include Maths and English
- Experience of dealing with the general public within a customer orientated service
- Excellent customer care skills and Ability to follow instructions and to challenge constructively, suggesting solutions to issues where appropriate
- Ability to work with attention to detail to produce accurate and well-presented work
- Ability to organise and prioritise workload largely unsupervised, working to tight deadlines ensuring a regular, consistent output of work
Special Conditions
- Driving licence and access to travel
Interview Date – Thursday 3rd September
For more information about this role please see the Job Description/Person Specification.
What can we do for you
- Agile working allowing a mix of home and office working
- Flexible working arrangements (depending on the role)
- 27 days paid annual leave (pro rata if you are working part time) plus bank holidays, which increases to 30 days after five years of service
- In addition you will have an extra two volunteering days a year for you to support a charity of your choice
- Renewed again for another year there is a Health cash plan giving you cash back on health, dental and eye care
- Generous contributory local government pension scheme
- Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
- Cycle to work scheme
- Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
- Generous sickness cover above statutory entitlements
These are just a handful of the benefits that you can enjoy when you join us!
To apply for this position please click on "apply now" within this page to complete an application form and supporting statement together with your CV. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It's important that we're a good fit for each other, so let us know what's important to you and why you want to work for the Forest of Dean District Council. Your CV will not be available to the hiring manager unless you are shortlisted for interview to assist with our non-biased screening process so please ensure you complete the application form in full.
It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian, and other minority ethnic backgrounds, and those with disabilities.
Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email.
Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies
Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years' employment or education history (if applicable) and, in some cases, verification of criminal record.