Job Title: Order Processor Salary: £25,000 per annum Location: Northfleet Hours: Tuesday to Saturday 8am- 5pm Office Based position Benefits:
- 33 days of holiday per year, including bank holidays.
- Access to medical benefits for you and your family
- Company sick pay after completion of six months' probation
- Take advantage of the salary sacrifice pension scheme, with a 5% employee and 3% company contribution
- Enjoy delicious meals at the staff canteen/restaurant, subsidised by our client
- Access UNUM for mental health support
- Free parking available near the office
- Access to Wagestream for improved financial wellbeing.
Outline:
We are delighted to be working with a leading company in the food industry, as they are currently seeking a dedicated and detail-oriented Order Processor to join their team in Northfleet to work Tuesday to Saturday. In this role, you will play a crucial part in delivering an efficient and effective sales administrative service, both internally and externally. If you thrive in a fast-paced environment and have a passion for providing exceptional customer service, then this opportunity is perfect for you.
Responsibilities:
- Process sales orders accurately and efficiently, ensuring that all information is correctly recorded in the accounting system
- Work with the Commercial Sales Team, Procurement Team, Production Planning, Despatch, and Finance to effectively communicate sales volumes and relevant operational information.
- Review and process customer orders as well as manually entering orders
- Confirm despatch volumes to ensure accurate delivery documentation.
- Analyse and record customer rejections, delivery shortages, and discrepancies, providing insights using Excel.
- Liaise with customers to source proof of delivery documentation (PODs) when required.
- Amend orders in a timely manner and advise relevant teams of any updates.
- Update customer web-portals as needed.
Requirements:
- Previous Admin/ Customer Service experience
- Strong attention to detail and excellent organisational skills.
- Proficient in using Microsoft Excel to analyse and record data.
- Excellent problem-solving skills and the ability to work well under pressure.
- A team player who can collaborate effectively with cross-functional teams.
If you are ready to join a dynamic team and make a significant impact in the food industry, apply now and take the first step towards a rewarding career as an Order Processor with our client.
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