We are recruiting for a CIPD Level 5 HR Advisor, with good knowledge of Absence management, Well-being, and Family Friendly policies to join our Client on the outskirts of Chester.
This is an excellent opportunity to join a well-established collaborative company on a 12-month maternity cover contract.
PURPOSE OF ROLE
Working in a fast-paced environment you will be required to provide a professional, proactive, expert telephone and written HR advisory service to managers at all levels across the Iceland business, regarding managing the absence and well-being of colleagues.
Provide advice and guidance to managers on absence and well-being matters with a focus on gaining the best outcomes for both the business and the colleague. Specifically concerning the management of long and short-term absence, flexible working, well-being, and all family-friendly policies and procedures.
KEY ACCOUNTABILITIES
- Act as a fully participating member of the HR team supporting HR and liaising and developing effective working relationships with wider stakeholders
- Manage a portfolio of cases, scheduling and prioritising activities based on the needs of each case and applicable deadlines or timescales
- Ensure good employment practice through the provision of clear advice and guidance in line with Iceland's HR policies, procedures, and guidelines
- Adopt a pragmatic approach in offering solutions to managers, while recognising legal and regulatory requirements.
- Work autonomously whilst using your own initiative, on delegated work areas and where appropriate seek advice from senior colleagues when required
- Take every opportunity to coach managers in aspects of people management including communication, robust decision-making, fairness and consistency, and application
- Reviewing and preparing (where appropriate) letters/ documents in readiness for and after formal meetings and providing feedback to Managers where required
- Ensure all case management details are recorded accurately on the Case Management System and that cases are managed pro-actively and driven through to conclusion and to ensure personnel database reflects accurately
- Work collaboratively with your fellow HR Advisors colleagues to ensure consistency of approach and application of precedent
- Ensure all applicable SLAs are met or exceeded
- To undertake any other reasonable duties as requested
SKILLS
- Ability to work remotely, autonomously, and use own initiative
- Confident manner in dealing with a diverse range of people, using good interpersonal and credible influencing skills.
- Commercial acumen
- Effective stakeholder management with excellent verbal and written skills which can be tailored to be reflective of the audience
- Ability to quickly forge relationships, win trust, and build confidence
- Managing conflict
- Ability to analyse complex issues and provide practical and creative solutions
- Ability to prioritise work under pressure
- Good questioning and listening skills
Proficient with and comfortable using telephony and multiple technology platforms
- Coaching skills
- Self-management whilst maintaining one team ethos
- Ability to maintain confidentiality at all times
QUALIFICATIONS & EXPERIENCE
- Proven track record of managing a range of HR cases
- Demonstrable, comprehensive up-to-date working knowledge of UK employment law and legislation and its implications for employers
- Confident communication with people at all levels, with a style that is clear, engaging, coaching, and collaborative whilst at times of challenge can hold your own
- Demonstrate strong partnership working with a variety of stakeholders
- Ideally, CIPD qualified (preferably Level 5)
- Experience in applying a commercial and pragmatic approach to providing HR risk-based solutions to difficult issues that arise within challenging situations
- Ability to work flexibly in an agile way to meet deadlines and respond positively and constructively to feedback
- Good analytical and problem-solving skills
Excellent benefits
New Ventures Recruitment Ltd is an equal opportunities employer and is acting as a recruitment agency concerning this vacancy.