Lloyd Recruitment Services is thrilled to collaborate with a leading medical company based on the outskirts of East Grinstead who are seeking a dedicated Private Medical Receptionist to join their team on a fulltime, permanent basis.
Position overview:
As a Private Medical Receptionist, you will play a vital role in various essential processes that drive the business. Your responsibilities will include maintaining direct communication with the Medical Director, Managers, Customers, Suppliers, and other external Stakeholders. This hands-on role involves close involvement in the day-to-day operations of the company. This role offers you the chance to work with a company that makes a real impact on patients' lives.
What's in it for you as a Private Medical Receptionist:
- Salary £24,000
- Fulltime: 37.5 hours/week, Monday to Friday
- 25 days plus bank holidays on top!
- Private medical insurance
- 7.5% pension contribution
- Free eye care
- Great company benefits
Key responsibilities:
- Manage patient care from consultation to surgery, ensuring a smooth journey
- Take ownership of assigned patients, maintaining their records and meeting conversion rate goals
- Handle challenging patient situations collaboratively with senior managers
- Anticipate and address patient concerns throughout their treatment for a personalised experience
- Ensure efficient patient flow and manage wait times
- Maintain a welcoming reception environment for exceptional customer service
Key requirements:
- Previous office telephone handling experience
- Outgoing and confident with problem-solving skills
- Excellent written and verbal communication
- Strong organisational skills
- Polite and team-oriented
- Willingness to learn and take on responsibility
Refer a friend and you will receive a retail voucher of your choice up to the value of £500. Full details can be found on our website.
Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
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Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.