£22K/yr to £30K/yr
England, United Kingdom
Permanent, Variable

Service Advisor/ Garage Receptionist

Posted by G W Motor Company Ltd.

About us:

  • We're an established, busy independent MOT, Service & Repair garage
  • We're family run and have been open for over 30 years
  • We're a small 6 person team
  • Our 3 Techs have over 45 years experience between them
  • We have the know-how and skill to carry out jobs from bulb changes through too full engine rebuilds/replacements
  • We pride ourselves on our customer service to our new and existing customers

About you:

  • Must be a friendly, confident and a professional individual, able to liaise and adapt approach to customers/parts/colleagues alike
  • With training, able to work on your own, using good initiative and able to problem solve
  • Detail-orientated under pressure, in a fast paced environment
  • Confident managing a diary and customer expectations
  • Must have excellent computer skills with use of emails/excel/word. As well as swift ability to learn new systems - full training provided
  • Confidence in quoting/invoicing and handling cash/card machine

Some responsibilities to include:

  • Managing our bookings diary and updating our database accurately
  • Raising quotations and liaise with customers/suppliers/workshop
  • Understanding/handle supplier returns/credits
  • Invoicing & taking payments
  • Prepare MOT/Service reminders
  • Maintain filing system
  • Assist with COSHH & health & Safety folder

What we can offer you:

  • Full training
  • Set hours and weekdays only (Monday to Friday 8.30-5.30)
  • 1 Hour lunch break
  • 28 days holiday including Bank
  • Guaranteed Week off for Christmas - Closing 24th Dec returning 1st Working day in the New Year
  • Summer and Christmas all expenses paid, team building events or party
  • Free on site parking
  • Employee Discount
  • Salary is dependent on your experience and subject to successful probationary period
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