Summary
Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.
We have an opening for a Food and Beverage Assistant Manager to join us at Felbrigg Hall. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job.
Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.
Hours: 1950 hours a year, typically 37.5 hours a week across 5 days. Weekends and Bank Holidays included but on a rota basis. Staggered shifts between 8.00am - 5.00pm so no evenings or split-shifts.
This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.
Salary: £24,843 per annum
Duration: Permanent
Interview date: 6th, 13th & 20th June 2024
What it's like to work here
Reporting to the Food & Beverage Manager, you'll assist with managing the team of 5 in the kitchen as well as the front of house team.
To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video.
What you'll be doing
As Food & Beverage Assistant Manager, you'll be working closely with the Food & Beverage Manager. You'll be helping to look after the entire operation, keeping consistently high standards in the team, in the outlets, and in the food and drink we prepare and serve. You'll always have an eye on ways to improve service and standards for our visitors.
You'll support the team to help build a great place to work. This could include helping with recruiting and training new people or developing the team. You'll make sure that the team follow all relevant legislation and National Trust policies.
You'll be setting and achieving financial targets to increase income and profits. This could be by driving sales through controlling resources and achieving the best possible customer service.
We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.
Please also read the full role profile, attached to this advert.
Who we're looking for
We'd love to hear from you if you're:
- Used to achieving outstanding customer service in a similar environment.
- A good leader of people, skilled in setting personal objectives and giving feedback.
- Experienced with budgets to increase income and control costs (including managing stock and waste).
- A people person, with a friendly attitude and great communication skills.
- Aware of health and safety compliance.
The package
The National Trust has the motto ‘For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax-free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.