Money Matters Project Coordinator
Job Type: Part time, Fixed Term Contract
Status: Fixed term 30th September 2027 – extension subject to funding
Location: Norwich, Norfolk
Working Hours: 25 Hours per week - Monday to Friday – subject to Four Day Week following probation period
Salary: £19,658 per annum (Full Time Equivalent of £26,500)
Benefits:
- Pro rata of 23 Days Holiday plus bank/public holidays
- Company Pension
- Potential 4 day working week
Future Projects, founded in 2000, is a registered charity with a mission to tackle poverty, deprivation and disadvantage in Norfolk. They achieve that mission through providing a range of community-based services and support for individuals who often fall through the gaps in other services.
The Role – Money Matters Project Coordinator
The Money Matters Project Coordinator (MMC) plays a pivotal role within the "Money Matters: Future Resilience" project, designed to enhance financial resilience among disadvantaged communities in Norwich. This project, launched in response to the ongoing Cost of Living crisis, focuses on providing crucial financial support to families at risk of falling into debt and financial instability.
The MMC will be responsible for the overall coordination of the project, ensuring its smooth operation and alignment with strategic goals. This includes overseeing a new initiative, which aims to build lasting financial resilience through a debt-repayment match-funding programme, to incentivise clients to reduce their debts and embed sustainable financial habits. The role also involves supporting the rigorous evaluation of the project, collecting and reporting data to assess the effectiveness of this innovative model.
In addition to coordinating project activities, the MMC will manage a small caseload of clients, providing tailored financial advice and guidance. The role therefore requires a blend of project management and direct support skills, ensuring that both the operational aspects of the project and the individual needs of clients are effectively addressed.
The MMC will work closely with the Money Matters Support Worker and other team members to maximise the project's impact, including contributing to community outreach efforts such as radio shows and podcasts.
Four Day Week: Future Projects is committed to providing the best working environment for its staff. As such, the charity is currently trialing the 100:80:100 model of the 4-day working week, in which participating staff deliver 100% of their output in 80% of their contracted hours, and are paid 100% of their salary; providing staff with a de-facto 4-day working week. Should the trial be made permanent, the role holder will qualify to opt-in to the Four Day Week, following successful completion of their 6-month probation period.
Responsibilities include:
- Oversee the day-to-day operations of the "Money Matters: Future Resilience" project, ensuring all activities align with the project's objectives and timelines.
- Coordinate the implementation of the match-funding programme, working closely with the Money Matters Support Worker to track client progress and ensure milestones are met.
- Manage project budgets, resources, and schedules to ensure efficient use of funds and timely completion of deliverables.
- Administer the match-funding programme, including managing key client interactions and data, tracking payments, and ensuring accurate record-keeping.
- Monitor client participation in the programme, providing guidance and support to ensure they reach debt reduction milestones.
- Collaborate with external evaluators to assess the effectiveness of the match-funding model, contributing data and insights for evaluation reports.
- Manage a small caseload of clients, providing one-on-one financial guidance and support to help them achieve financial stability.
- Conduct assessments of clients' financial situations, develop tailored action plans, and support clients in accessing necessary services.
- Prepare detailed reports on project activities, client progress, and financial outcomes for internal review and external stakeholders, including funders.
- Build and maintain relationships with key stakeholders, including local housing providers, community organisations, and financial services, to support client referrals and collaboration.
- Represent the project in community meetings, workshops, and other forums to raise awareness of the project and its impact.
- Work closely with the Money Matters Support Worker and other team members to ensure a coordinated approach to client support and project delivery.
Person Specification:
- Significant experience coordinating projects in the charity or public sector, especially related to financial support or community development.
- Strong understanding of financial management, project coordination, and evaluation methods.
- Ability to manage both strategic oversight and direct client support.
- Highly organised and detail-oriented, capable of handling multiple aspects of complex projects.
- Experience in administering match-funding programmes, reporting, and stakeholder engagement.
- Proven ability to oversee project plans, monitor progress, and ensure deliverables are met on time and within budget.
- Excellent interpersonal skills for building and maintaining relationships with clients, colleagues, and external partners.
- Proactive problem-solver, committed to supporting vulnerable individuals in achieving financial stability.
- Ability to balance project management responsibilities with direct client interaction.
- Collaborative team leader who can work independently with professionalism and confidence.
- Knowledge of local financial services, community resources, and networks is a plus.
- Experience in contributing to project evaluation and improvement.