Duties:
- Outstanding levels of customer service
- Maximizing conversions of instructions received to our Sales Team
- Maximizing the sale price achieved within the required timefra
- Accurate record keeping and note taking
- Maintaining performance within our agreed service level agreements
- Active management of cases to provide both the PR's and the client with the smoothest possible service
- Achieving pre agreed business targets
Requirements:
- Strong communication skills both written and verbal
- Attention to detail
- IT literate with reasonable typing speed
- Customer care experience
- Property knowledge (ideal but not essential as training with be provided)
Hours:
- Monday to Friday
- 8am to 5pm
- 1 day working from home
Benefits:
- There is a highly structured career path that will offer to the right candidate a clearly defined route for advancement
- In addition to this we offer a competitive basic salary and a quarterly performance related bonus scheme
- There are a number of other qualifying benefits such as pension scheme and health care