Our client, a private Consultant based in London, is recruiting for a Medical Secretary / PA to provide administrative support to their busy clinic. The role will primarily be remote working, but you will need the flexibility to be able to work approximately 1 Saturday a month in clinic based in Fulham.
This is a fantastic opportunity for someone who has worked within the medical field, who can commit to giving the necessary support needed to the consultant.
Medical Secretary / PA Responsibilities to include:
- Book patients into clinic
- Liaise with patients/clinicians/investigation centres to ensure that any letters/investigations are available in clinic
- Book investigations at the clinic or other centres (as appropriate)
- Bill patients/healthcare providers/others for appointments and chase payments in a timely fashion
- Respond to telephone and email queries in a timely fashion
- Process letters including the checking and formatting of letters returned from the dictation service and liaise with the doctor to get them corrected
- Ensure QuickBooks is maintained and up-to-date
- Order supplies needed in clinics ensuring that adequate supplies are available at all times
- Participate in the organising and running of courses
- Ensure that the patient information sheets are kept up-to-date and available at all times in clinic
- Ensure that DGL is kept up-to-date
- Liaise with Nurses to organise weekend clinics
- Organise academic and clinical meetings
- Bill for academic meetings and activities
- Maintain the doctor's diary (for clinical and academic activities)
- Organise travel arrangements e.g., booking flights and train tickets
- Other ad hoc duties as required
About you:
- Excellent organisational, interpersonal skills, verbal and written communication skills with the ability to work with people from various backgrounds with discretion and empathy
- A genuine commitment and passion for delivering outstanding levels of patient care and customer service
- A track record of working in a busy working environment and dealing with a high volume of patient enquiries
- Highly organised, methodical and efficient with an excellent eye for detail
- A calm, professional and warm telephone manner
- The ideal candidate will have experience working as a private Medical Secretary and experience of using DGL
If you feel that this is the right role for you, please send us your CV today!
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