Based in Basingstoke, our client is seeking an Operations Administrator to join their team on a permanent basis. You will be supporting the Operations Manager by processing all customer orders, including order entry and checking stock availability.
Please note, this is a full-time office based permanent role.
Key Tasks & Responsibilities
- Answer customer calls and emails in a timely manner
- Process orders received via email, phone and EDI
- Check stock availability and progress orders through to dispatch
- Process new accounts and provide samples and images as required
- Process and investigate credit/debit requests
- Provide updates to allocated customers of outstanding orders/backorders
- Reallocation of stock on future orders to maximise stock availability
- Provide weekly updates to sales team of credit held and pro-forma orders
- Update/maintain vendor portals as required
- Provide administrative support to the sales team
If you do not hear from a Consultant within 1 week of your application, then unfortunately on this occasion you have not been successful