Position: Fixed Term Contract of 6 months. Full time 37 hours over 5 days a week.
Location: 4040 Lakeside Birmingham Business Park / Hybrid (3 days in the office)
We are brave, we are ambitious, we are honest, and we are Citizen !
We are looking for an enthusiastic team member to join the Transactional Services team (Purchase Ledger). As Finance Technician you will support and assist the Payables Team Leader in the provision of high-quality purchase ledger services to Citizen Housing Group. You will have previous purchase ledger experience and will be expected to work to tight deadlines, providing exceptional customer service to all our stakeholders.
- Ensuring all purchase invoices and credit notes are processed in a timely and accurate manner.
- Dealing with supplier/customer queries and escalation of such to the appropriate budget holder/manager for resolution.
- Coding of invoices and supporting junior staff with invoice queries
- Checking liability of utility bills
- Supplier account reconciliations.
- Dealing with supplier/customer queries and escalation of such to the appropriate budget holder/manager for resolution.
- Ensuring the team mail box is managed within agreed timescales.
- Building strong relationships by communicating with internal and external departments.
- Providing processing cover for other colleagues within the Transactional Services Team.
As Finance Technician (Purchase ledger) we need you to have:
- Experience of purchase ledger processes and procedures (to include but not limited to Purchase order matching and non Purchase order invoice approval systems)
- A flexible and cooperative team player who understands the wider impact of their work on their team and other departments.
- Intermediate level of Microsoft Excel, to include: VLOOKUP and pivots.
- Excellent attention to detail
- Be able to demonstrate using initiative when required.
- Experience of working within a "high volume" , busy, transactional services department and meeting tight deadlines
- Experience within an account's environment providing accurate, reliable and timely financial information to internal and external customers
- Experience of working effectively and constructively as part of a team to support the delivery of business objectives and achievement of targets
- Uses positive, solutions-focused language in all communications and remaining optimistic even in challenging circumstances.
- Embraces the need for and adapts positively to change, resilient to challenges, obstacles and handling conflict.
- Demonstrates understanding of a commitment to principles of equality and diversity.
Our people are everything and we offer:
- Opportunities for salary progression
- IT equipment to allow some optional home working
- 'Live work better' scheme which actively encourages work-life balance
- Annual leave starts at 25 days per year, increasing with length of service
- Enhanced family leave
- Company Pension - Citizen match up to 10%
- If part of the pension scheme you are entitled to Life cover (three times your annual salary)
- Organisational Sick Pay (benefit increases with length of service)
- EAP - a 24/7 service which gives free, confidential advice and support on a range of issues including telephone counselling
- Medicash scheme -which includes GP Access, digital Physiotherapy app, retail vouchers and discounts, discounted gym memberships and more!
- Recognition through our Employee Excellence Awards
- Representation opportunities on our Staff Consultative Forum
- Access to Citizen's Wellbeing platform
- Employee Excellence Awards (winners receive extra days annual leave that year)
- Occupational Health
- We believe everyone has something to give and encourage everyone to be the best they can be to reach their full potential with extensive learning and development opportunities.
Find out more about our benefits here: Citizen | Benefits (citizenhousing.org.uk)
With over fifty years of experience, we have grown to be one of the UK's most trusted social housing providers , Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns.
There are some fundamental challenges people in our communities' face, and we want to be an organisation which can help them deal with these. So, we are working to solve some of the most pressing issues around housing and homelessness. Working for Citizen will give you the opportunity to work for an organisation with a heart and a clear social purpose.
We adopt a proactive approach to safeguarding to ensure everyone accessing our services can do so without fear of harm, abuse or neglect. As part of our recruitment process, we carry out robust safeguarding checks.
Further information on our selection process and Equality and Diversity commitment can be found at www.citizenhousing.org.uk
Closing Date: 7th August 2024
Interview Date: 18th July 2024