HR Analyst (Graduate)
Contract until end 2024
London
Hybrid Working
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
We are happy to be recruiting for one of our high-profile Banking clients. They are currently looking for a HR Analyst (Graduate) to join them for a contract which will run until the end of 2024. However, there may be scope for extension.
Overview of the Role:
The HR Department is responsible for the delivery of services that require query handling to be carried out these include payroll, benefits, pensions, immigration, international mobility, HR analytics, remuneration, learning & development, talent management, succession planning and recruitment. These processes are often supported by Oracle HR and SuccessFactors as well as spreadsheets and email. Quality, accuracy, and speed are key to upholding HRs reputation in successfully delivering its services.
Role Purpose:
To undertake administrative processes and transactions that support the delivery of HR's services to employees, managers, and the business
To pro-actively respond to employees and managers queries and requests regarding the HR's services.
Accountabilities & Responsibilities:
- On-boarding and Off-boarding employees
- Responding accurately in line with the clients SLAs to employee and managers requests.
- Employee life cycle changes such as people moving roles, promotions, salary increases.
- Preparing references.
- Background Screening audits.
- Maintaining employee records and files.
- Processing HR's invoices.
- HR analytics and reporting.
- Undertaking appropriate controls to ensure the quality and accuracy / data integrity.
- Supporting projects to continually improve the service.
- Supporting ad hoc HR projects.
- Being a strong and reliable team member who supports others achieve the Departments goals and objectives.
Knowledge, Skills, Experience & Qualifications:
- Proven experience working in a busy HR environment in a similar role.
- Solid HR Administrative skills.
- Broad knowledge and understanding of HR and associated processes.
- CIPD qualification, advantageous.
- Good organisational skills, self-motivated and a flexible attitude.
- Punctual, polite, and professional manner.
- Strong customer service focus.
- Strong interpersonal empathetic and listening skills.
- Good verbal and written communication skills.
- Ability to work collaboratively with peers and managers.
- Can be versatile, adaptable as the situation dictates; to deal positively with ambiguity.
- Good eye for and attention to detail.
- Ability to think creatively and be innovative in solutions that are delivered.
- Experience in working with people from different countries and cultures.
- Numerate, logical, organised, flexible and creative approach to problem solving.
- Degree level education or equivalent professional qualifications is desirable.
- High level of IT literacy in particular Excel
- While committing to the team objectives, demonstrate personal accountability for delivery of personal actions.
- Demonstrable ambition and clear desire to contribute to both personal and Bank's growth & development.
- Acts with highest standards of integrity and fairness to colleagues and clients.
Location:
This is a hybrid working role with a requirement to work from the clients London office 2/3 days a week.
Working hours:
Standard working hours with some flex where required.
If you feel that this is a role that would suit you then please apply today.
If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.
Pontoon Solutions are an equal opportunities company