Santander Consumer Finance is one of the UK's Leading Motor Finance companies and we are currently looking for a Product Executive.
This is a unique opportunity to join the existing Marketing team and be responsible for the day-to-day management and creation of dealer / manufacturer financial products. This will be a role where you need to be able to work under your own initiative, demonstrating good time management skills
Please note this role is a hybrid role with at least 3 days a week in the Redhill office. Remote workers will not be considered.
Responsibilities will include:
- Ensuring the Products mailbox is monitored and worked within established SLAs
- Collaboration with the Marketing Managers to understand the deadlines that need to be adhered to for all product requests
- Stakeholder relationship management- working with Sales, Operations, IT, Risk and other departments, both internal and external
- Being proactive in interacting with stakeholders to resolve product issues and progress requirements in line with motor dealer and OEM requests
- Amendments to existing products on an ad-hoc basis
- Creation and maintenance of procedures/documentation
- Support with testing new system functionality in Business Components and new Back-End system
- Identification and implementation of system improvements in conjunction with IT project management and Risk
- Adhering to our commitment to Consumer Duty ensuring we put our Customers' needs first and set higher and clearer standards of consumer protection
What we're looking for:
- Previous experience working in a formal structured environment, e.g., financial services, insurance, or similar regulated industry
- Proven record of working in a fast-paced environment dealing with multiple requests
- Ability to liaise with all stakeholders at all levels
- Excellent Microsoft Office skills including advanced Microsoft Excel and Power BI
- Excellent oral and written communication skills, to establish rapport and persuade others
- Strong attention to detail, numerate and analytical
- Ability to manage a highly variable workload and is self motivated
We have a range of benefits available which include:
- Competitive salary of £32,000 - £37,000 dependent on experience
- 27days holiday per annum, plus bank holidays
- Annual bonus based on personal and company performance
- £500 flexible benefit allowance
- Generous pension contributions
- Employee assistance programme
- Sharesave scheme
- Gym passes at a reduced rate for 3,000 gyms, leisure centres etc
Inclusion
At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.
What are the next steps:
If you are interested in this role and believe you have the skills, experience, and knowledge then we'd love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.