We are a business with over 150 years expierence in the textile industry based in Hemel Hempstead. We are agile, innovative, demanding, and our goal is to provide cutting edge design at affordable prices with the very best service. Our customers are the most important thing to us.
Our work environment includes:
- Relaxed dress code
- Friendly open door mentality
- Family business enviroment
- Growth opportunities
A fantasatic opportunity to join a market leader in the Home Textile Industry. We are looking for a someone dynamic and ambitious. If you are a team player with a positive attitude and would thrive in a fast paced market leading business then we have this opportunity for you.
About the role:
As our Office Administrator, you will be responsible for all the order processing and invoicing to our customers , data entry will be high and speed and accuracy is paramount. We consider this role to be the most important in the company as every transaction passes through you so will to be dealt with efficiently and professionally.
Responsibilities as our Office Administrator will include:
- Answering all Customer calls efficiently, professionally.
- Raise orders quickly and accurately and manage customer acknowledgements.
- Responding to customer email enquiries appropriately, ensuring all replies are professional and correct.
- Use dynamic, vibrant and enthusiastic methods to build rapports with customers providing a personal tailored experience.
- Ensure all invoicing is done in a timely manor.
- Great communication skills and listening skills, which you can demonstrate from any previous roles.
- Communicate clearly and concisely with people at all levels, both internal and external.
- Excellent knowledge of MS Office and office management software
- Enjoy the challenge of juggling multiple tasks at the same time.
- Loves learning and takes every opportunity to have feedback and use it to improve.
- Enjoys the challenge of working to targets and seeing your performance improve
- Attention to detail
- Ability to remain calm and resolve problems
- Efficient, well organised and methodical.