**Who We Are
IQE is the leading supplier of compound semiconductor wafer products and advanced material solutions to the global semiconductor industry. IQE is essential to technology growth markets, as the only compound semiconductor epitaxy foundry with a global footprint and proven ability to manufacture at scale.
About the role
The Quality Engineer shall have primary responsibility for issue resolution across our 3 South Wales sites.
This role includes the coordination of customer 8D's, internal investigations and supporting supplier corrective actions. Working closely with the customers, commercial teams, technology and engineering teams and other IQE sites. In all scenarios closure of tasks with evidence-based reporting will be required.
Key Responsibilities;
- Robust coordination and closure of customer and internal issues in line with IQE time requirements and customer expectations
- Develop and promote structured problem solving within IQE
- Be the quality champion regarding problem solving including robust follow up of corrective action plans linked to customer 8D issues across all IQE Stake Holders
- Coach and mentor IQE Teams on structured problem solving, technical report presentation and 8D writing
- Provide initial point of contact for customer quality teams
- Run and manage customer quality meetings
- Be the quality representative internally for IQE for NPI projects (APQP support
- Act as deputy for Quality Manager for customer issues
- Continually improve and develop IQE Quality Management System
- Complete internal audits as required
- Complete other activities within the IQE organisation as requested
- Provide contributions to the IQE Group Quality function
- Drive prevention of issues on NPI from lessons learned from historical issues
About you;
- Proven and experienced problem solver in a technology / complex manufacturing environment
- Strong interpersonal skills, both for building customer relationships and effectively collaborating with internal groups
- Strong oral and written communication skills
- Working knowledge of core quality tools such as FMEA, Control Plans, MSA, SPC
- Ability to manage and oversee multiple projects with multiple stake holders
- Strong organizational skills and attention to detail
- Working knowledge of ISO9000 / IATF16949 – a plus would be experience in a strong compliance industry such as AS9100 or ISO13485
- Internal Auditor qualified or lead auditor preferred against ISO9000 / IATF16949
- Past experience in a similar role is key
- Previous experience in the semiconductor industry is desirable but not essential.
- Experience in a continuous improvement environment, lean manufacturing tools and techniques is desirable.
- Green six sigma and strong understanding of statistical tools is highly beneficial