Job Title: Customer Service Advisor
Location: Central London
Salary: £28,000 per annum
Office-based (5 days a week)
Start Date: ASAP
About the Role:
A leading company in Central London is looking for a dedicated Customer Service Advisor to join their team. This individual will serve as a primary point of contact for customers, managing inquiries through phone, email, and live chat to provide exceptional service.
Key Responsibilities:
- Promptly address customer inquiries across multiple channels, including calls, emails, and live chat.
- Resolve customer issues effectively, ensuring a positive experience with each interaction.
- Maintain accurate records of interactions and escalate issues as necessary.
- Work closely with team members to enhance customer service processes.
What's on Offer:
- A competitive salary of £28,000 per year.
- Comprehensive benefits package including healthcare, pension, and more.
- Excellent career development opportunities in a supportive and innovative environment.
Ideal for a motivated professional with a passion for customer service and available for an immediate start.
Apply now to be part of this exciting opportunity!