Senior Leasing Manager | North London | £45,000 PA
Are you experienced within the PRS Lettings sector and looking for a new challenge? Do you enjoy the competitiveness of ensuring all properties are not vacant? Are you able to let vacant properties efficiently and give 5* customer service when doing so? Do you enjoy building and nurturing strong customer relationships with those in your portfolio and look after them from start to finish? Are you "money-minded" to ensure that there are minimal rental income losses?
What would your day look like as an Assistant Leasing Manager?
Financial & Budget Oversight : Handle deposit deductions, manage budgets for maintenance, and identify opportunities to increase revenue through additional services or new income streams.
Lettings Management: Oversee the complete lettings process from end to end—organising viewings, qualifying prospective tenants, managing offers, and ensuring properties are well-presented and accurately advertised.
New Developments: Familiarise yourself with new properties, coordinate with the marketing team to stay updated on development timelines and manage any reported property issues to ensure a positive tenant experience.
Customer Relations: Develop and maintain strong relationships with tenants, manage inquiries and communications professionally, and ensure seamless onboarding and ongoing tenant support.
Tenancy & Property Management: Conduct regular property inspections, arrange necessary maintenance, manage check-in/check-out processes, and oversee lock changes. Coordinate tenancy renewals and terminations while ensuring properties meet standards.
Team & General Support: Supervise on-site lettings staff as needed, support team operations, maintain accurate records, and ensure smooth reporting for compliance and internal use.
Essential Requirements:
- Property management / Lettings experience in a customer-focused environment.
- Demonstrated authority in previous management role(s), skill, and adaptability in addressing customer needs.
- Alignment with company values and commitment to customer care.
- Effective communication skills, both written and verbal, with attention to detail.
- Ability to work in a dynamic role, meeting strict deadlines.
- Proficiency in Microsoft Word and Excel, with ICT aptitude.
- Self-motivated and energetic with a pragmatic problem-solving approach.
- Demonstrated accountability and integrity in actions and development.
What would you get in return as a Senior Leasing Manager?
- Salary: up to £45,000 PA (experience-dependent)
- Monday to Friday working hours (no weekends) 9am-5:30pm On site
- 25 days annual leave + bank holidays
- Benefits like critical illness cover, life assurance, benefits hub, private healthcare, and season ticket loans.
Does this Senior Leasing Manager sound like the right next step for you? Apply today and get the ball rolling. Not for you... but you know someone that would be interested in this Senior Leasing Manager position? Forward over their details, and if they are successful, we will thank you with vouchers (*T&C's apply*).