Operations Administrator
Watnall, NG16
£25,000 - £28,000 per annum
Full time, Permanent - 9:00am - 5:00pm
Are you an experienced administrator with a talent for building strong client relationships? Join our dynamic team in Watnall as an Operations Administrator, where you'll manage key administrative tasks and ensure client satisfaction. If you're organised, detail-oriented and thrive in a fast-paced environment, we'd love to hear from you!
Responsibilities:
- Provide comprehensive administrative support to ensure smooth day-to-day operations. This includes managing schedules, handling correspondence, maintaining records and ensuring all documentation is accurate and up to date.
- Manage client accounts, addressing their needs and inquiries with professionalism and efficiency.
- Build and maintain strong relationships to ensure client satisfaction.
- Use SAGE software to assist administration duties.
- Engage with clients through phone and email. Ensure all client interactions are handled with care and professionalism and that any issues are resolved promptly and effectively.
- Assist in coordinating internal and external meetings, events, and projects. Ensure all logistical arrangements are handled efficiently, and all parties are well-prepared.
- Maintain accurate and organised records of all client interactions, transactions, and communications.
Requirements:
- Proven experience in an administrative role.
- Proficiency in using SAGE software is highly desirable.
- Excellent organisational skills with a keen eye for detail.
- Strong interpersonal and communication skills, with the ability to engage effectively with clients and colleagues.
- Ability to manage multiple tasks simultaneously and prioritise workload efficiently.