Customer Service/Claims Handler
Brierley Hill
£22,600 per annum
9am - 5pm
Monday - Friday
Temp-Perm
We are currently recruiting for one of our well-established and fast growing clients in the Oldbury area. The ideal candidate will be friendly, personable and professional and have a Customer Service background (experience in insurance or claims isn't essential)
About you:
- You have a 'can do' attitude, flexible approach, passion for doing a good job, you're performance-driven and a team player
- Good organisational and prioritization skills
- Be confident using computers and software systems such as Microsoft.
- Excellent communication skills, both written and verbal.
The details:
As a Claims Handler you'll take ownership of their case and support them following a insurance claim; through investigating, negotiating and settling their claims while providing the high standard of customer service.
You'll need to:
- Stay calm and patient when dealing with challenging and emotional situations;
- Be proactive and able to guide the customer through their claim;
- Be eager to develop your knowledge in order to make the best decision for the customer;
- Be a team-player and collaborate with other teams, departments and suppliers If you are interested, please apply today!