Customer Service/Workshop Assistant
Redhill
FULL TIME, permanent
Hours:
The business is open from 08.00-17.30 Monday to Friday and 09.00-12.00 on a Saturday. You will be required to work one in four Saturday's mornings.
Salary: £28000 - £30000pa
Driving Licence is Essential
This is an exciting opportunity for a vibrant, dynamic individual who has the ability to multi-task and work in a busy team environment. You must be IT confident, have exceptional communication skills, be welcoming, friendly and thrive in a fast paced work environment.
Personality and attitude are very important! This role would suit someone who likes the busyness of an office, has excellent customer service skills, can multi-task and isn't afraid to be hands on, assiting around the workshop/court yard (not in a mechanical capacity).
Job role includes the following.
- Meeting and greeting customers, suppliers, assessors and other third parties.
- Entering new information onto the management system and contacting customers to coordinate various appointment.
- Managing all incoming phone calls and directing them to the right department.
- Managing email traffic that comes into the generic email address, making sure it is directed to the right person and or department.
- General administration
- Liaising between customers, other departments and third parties to ensure efficiency
- Be willing to multi task and willing to help out colleagues when workload's dictate that it is necessary.
- Assisting workshop Technicians by ensuring all areas are kept clean and tidy
- Stock check
- Moving vehicles on site
Benefits include:
- 23 days holiday plus bank holidays
- Excellent social events throughout the year
- Pension scheme
- Company bonus scheme (up to £6000pa)