We are seeking a talented and motivated Second Charge Mortgage Advisor to join our established and award-winning Mortgage Broker. You will play a crucial role in helping our customers secure their financial needs and be responsible for providing expert advice on second charge mortgages.
This is a unique opportunity to join an industry-leading financial brokerage. Our client is a highly established and reputable financial lending platform, we work with some of the most prestigious and growing financial institutions globally.
What you'll be doing:
- Assessing customers' applications and delivering high-quality recommendations tailored to customer needs and circumstances,
- Provide expert advice on second-charge mortgage options to our customers, utilising the client's distinctive in-house software.
- Keep up to date with industry regulations and lender criteria to provide informed guidance to customers.
- Build and maintain strong relationships with customers, keeping them fully informed throughout the process.
- Meet or exceed sales targets and KPIs while maintaining high levels of customer satisfaction.
- Collaborate with our exceptional team of case managers to support our customers' applications.
What we expect from you:
- Fully CeMAP qualified - Minimum of 2+ years experience within Secured Loan Advice working for an intermediary
- A performance-driven mindset, taking accountability for your targets that drive the right outcomes for our customers whilst taking our business forward.
- You'll provide a best-in-class customer experience, going over and above each time for our customers, ensuring their satisfaction and fostering long-term loyalty.
- Strong understanding of mortgage products, regulations, and procedures.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers.
Basic salary of up to £45k + uncapped bonus earnings. Hybrid working (3 days in the office and 2 days from home). 33 days holiday inclusive of bank holidays. Salary sacrifice pension scheme. Healthcare cash plan with separate balance for dependents. Life assurance x 2. Enhanced sick pay + income Free parking on site.
If you are a motivated and customer-focused individual with a passion for helping others achieve their financial goals, we would love to hear from you. Please submit your CV to bobby at Quay Recruit or apply here.