- Temp - Perm £13.95ph
- Monday - Friday 8am - 5pm
- Responsible for all reactive jobs received through the customer support process - ensuring
- Preparation of reports and documentation
- Updating of electronic records
- Material ordering and administration
- Subcontractor's administration
- Raising PO and invoices
- Production of valuations and presentation of results
- Quote logging and processing
- Collating timesheets from engineers, chasing and checking quality of data
- Contract set-up (PPM / System support)
- Application billing preparation
- that they are processed for payment correctly according to the contract terms, specification and schedule of rates
- Responsible for all quotations and estimates - ensuring that they are processed for payment correctly according to the contract terms, specification and schedule of rate
- Chasing and escalation within the regions all SLA & KPI breaches
- Co-ordination of Site Audits
- Co-ordinate monthly meetings and reviews generally
- PPM & Reactive Works Reporting
- Liaising with regional team over client requirements for scheduling ad-hoc works
- Collation of stats for invoicing (reactive and ppm's)
- Validation of all reactive charges submitted by the regional teams
- Valuation of all quotations/estimates submitted by the regional teams
- Assisting colleagues with the team where necessary
- Co-ordinate Audits on behalf of Regional Managers
- Co-ordinate monthly meetings and reviews generally
- Experience in delivering high-class customer service
- An excellent telephone manner is essential