Technical Administrator
Salary DOE
Monday to Friday
35 or 40 hours per week
Permanent
On behalf of our client based on the outskirts of Bury St Edmunds, we are searching for a Technical Administrator to join a welcoming, supportive and growing team! Reporting to the Technical/Design Manager, the successful candidate will be responsible for providing administration assistance to the design & operations teams, whilst offering technical support to clients and customers. Strong communication, organisational and computer skills are a must along with an outgoing personality and ability to collaborate with various different teams members and departments. Due to the location of the role, a drivers licence and access to your own vehicle is essential.
Main duties and responsibilities (Including but not limited to):
- Confirm all required information for full designs is provided, liaise to obtain further information, as and where required
- Reviewing completed designs from external design resources, prior to submitting to client for approval
- Publishing design drawings in PDF format from AutoCAD LT
- Submit completed designs to client, for approval
- Create a project matrix for completed designs
- Upload design drawings to relevant document servers
- Allocate design workload to design team (internal and external resources)
- Coordinate and liaise with sales team; prioritised projects, design revisions with commercial impact etc.
- Trouble shooting and responding to general technical queries and dealing with repair enquiries
- Coordinate with the business, providing admin support to the install team and customers.
- Ensure weekly completion of documentation for our operations.
- Collaborate with the accounts team to manage the project valuation process and raise repair quotations via email.
- Liaise with work colleagues as required.
- Undertake telephone liaison with relevant contacts.
- Provide assistance in terms of general and specific business support as required.
- Provide cover for other members of the team.
Key Skills:
- Strong communication skills
- Previous Experience in a similar role
- Experience in the use of AutoCAD desirable
- Excellent attention to detail
- Working knowledge of Excel and other Microsoft Packages
- Outgoing personality
- Ability to work and liaise with various different departments
Benefits:
- Casual dress
- Company pension
- Company events
- Sick pay
- 20 days holiday (increasing to 21 days after three years' service / 23 days after 5 years' service) + Bank Holidays
- Cycle to Work Scheme
- Office closure between Christmas & New Year
- On-site parking
If you are interested in this position, please apply with a current CV or contact the Bury St Edmunds office on for more information.