Passionate about advocating for workers' rights UCU is seeking a Caseworker to provide crucial advice and representation. Step into this role and help make a meaningful impact for our members.
Job Ref: CW4
Salary: £55,152 p.a.
Hours:35 hours pw
Contract: Full – time, permanent
Location: Glasgow
Closing Date: 29th August at 10:00am
About The University and College Union
The University and College Union (UCU) represents over 123,000 academics, lecturers, trainers, instructors, researchers, managers, administrators, computer staff, librarians and postgraduates in universities, colleges, prisons, adult education and training organisations across the UK. We also have members in the private sector, for example in private training agencies and language schools, as well as members working on a freelance basis. Students training to teach in post-school education also belong to UCU.
Caseworker - About the role:
We are seeking a Caseworker for our Scotland team to provide advice and representation to UCU members in personal casework matters. This exciting role is based in our Glasgow office, and reports to the Scotland Official.Main duties will include:
- Advising members with problems and disputes arising from their employment
- Representing members at internal grievance and disciplinary hearings
- Representing and/or assisting members at external bodies, such as ACAS, formal and informal mediations
- Maintaining effective relationships with branch officers carrying out member casework and providing them with advice and support and, on occasion, training
- Managing own caseload, and progress of casework, under the Scotland Official's supervision
Caseworker – You:
- Educated to GCSE level or equivalent (including Maths & English)
- Experience in a similar working environment and/or understanding of working for a trade union or other not-for-profit organisation
- Excellent communication skills
- Three or more years of experience handling personal casework matters
- Knowledge of UK employment and equality law
- Advocacy and representation experience
- Familiarity with the practice and procedure of employment tribunals
Caseworker– Benefits:
Benefits to support your wellbeing:
- Generous holiday entitlement of 35 days annual leave plus 8 bank holidays, and 8 closure days with a pro-rata entitlement for part time staff
- Disability leave arrangements
- Special leave arrangements
- A range of family friendly policies and procedures with enhanced Maternity, Adoption, Paternity and Shared Parental Leave schemes
- An Employee Assistance Programme that provides access to 24-hour confidential counselling
- Access to advice and face-to-face intervention from a Senior Chartered Physiotherapist through the award-winning Physiotherapy Advice Line service
- Health Assessment
- Flexitime scheme available by agreement where employees can vary their start and finish times or lunch breaks within the set parameters of the Work Life Balance policy
Benefits to support you financially:
- All employees are contractually enrolled into the Universities Superannuation Scheme (USS) where currently the employee contribution is approximately 6.1% of salary and the employer contribution is approximately 14.5% of salary
- We will pay 50% of the net cost of childcare provision for children - Interest free season ticket loans to cover the cost of a second-class season ticket between home and the office
- UCU will assist with the cost of an eyesight test and the purchase of a basic pair of glasses, where these are required for DSE use
Benefits to support your training and development:
- Training and developmental support
- Access to over 300 eLearning modules through UCU's online training room
Application Process:
Closing date for applications is 29th August 2024 at10am.Interviews will be held on 16th September 2024. Late applications and CVs will not be considered.
We are happy to accept applications in alternative formats from applicants who, for reasons of disability, may find it difficult to fill in our standard form. Please see the advert on our website for further details.
To submit your application for this excitingCaseworkeropportunity, please click ‘Apply' now.
Diversity & Inclusion Monitoring:
We need your support to make sure our employees come from a variety of backgrounds, so we especially welcome applications from disadvantaged communities. Even if you are not selected, it would bereally helpfulif you could complete the diversity & inclusion data when you apply for this role, because we can make sure we are encouraging a diverse mixture of candidates to apply.
Equal Opportunities:
UCU is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.