This is a full-time showroom & on-site role for a Kitchen & Bedroom Designer/Project Manager at Kitchen Creations by Ability in Chester. The role involves designing and managing projects for kitchens, bedrooms, and home studies, Working closely with customers to understand their needs and preferences, and coordinating with factory craftsmen and on-site tradesmen to ensure smooth production and installation for the highest quality finishes for every project.
Responsibilities:
- Providing a warm welcome to clients coming into the showroom, lead taking and pro-actively generating new business
- Measuring client kitchens and guiding clients through the full kitchen design and sales process
- Ensure customer satisfaction from the start to the end of a client project
- Provide excellent customer service
- Ensure the showroom is well presented at all times and is ready to welcome customers
- General housekeeping of the showroom
- Preparing and checking both kitchen and appliance orders ensuring orders meet both our delivery requirements and installation schedules
- Working with our fitting teams and suppliers to coordinate installation
- Project Manage the projects from initial contact to completion
Qualifications & Requirements
- Design, planning, and project management skills
- Excellent communication and customer service abilities
- Understanding of hygiene standards in kitchen design
- Creative problem-solving skills
- Attention to detail and ability to work in a team
- Prior experience in the kitchen industry is a plus
- Some Knowledge of Plumbing would be a plus
- Some experience with the use of hand tools is a plus
- A clean UK driving license is essential
The Person:
- Retail Sales Experience
- Kitchen Design Background
- Bedroom Design Background (Preferable)
- Experience working with both consumers and commercial clients
- Be prepared to travel to a second showroom within Cheshire when opened.
Job Benefits:
- Company vehicle to commute to site and clients
- We have a company shut down over Christmas (2 weeks).
- Opportunities for progression within a growing company
- Company work phone
Working Hours:
Monday - Friday: 8:30 am-5 pm
Saturday: 10 am-4 pm - If working a Saturday, you will get a day off the following week or accrue holidays. Saturdays are flexible however, one is required each month minimum.