Temporary Clinical Administrator
Central London (North London until December)
Full-time, 35 hours per week
16phr
A leading organisation is seeking a dedicated Clinical Administrator to join their Clinical Service team. This role provides essential administrative support to clinicians to help manage the assessment and treatment processes from referral through to the completion of care, ensuring smooth and efficient service delivery.
Key Responsibilities:
- Handle administrative tasks throughout the assessment and treatment process, including managing referrals and ensuring appropriate follow-up.
- Respond to phone and email enquiries, providing accurate information about services.
- Coordinate appointment bookings, including interpreter and room arrangements as needed.
- Maintain and update client databases, ensuring all data is accurate and up-to-date.
- Take minutes during meetings and follow up on any actions, ensuring smooth communication between team members.
- Provide administrative support for audits and other clinical governance-related tasks.
- Assist in the induction of new staff and volunteers, familiarising them with administrative processes.
- Support other admin staff within the clinical service to ensure consistent cover and team efficiency.
- Follow safeguarding policies and liaise with clinicians regarding any identified risks or safeguarding concerns.
Skills & Experience:
- Proven experience in an administrative role, preferably in a clinical or mental health setting.
- Excellent organisational and time management skills with the ability to prioritise workloads effectively.
- Strong communication skills, both written and verbal, with the ability to interact with a wide range of stakeholders.
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and experience using databases.
- Ability to work effectively in a multicultural environment, demonstrating sensitivity to cross-cultural issues.
- Calm and professional, especially when working under pressure in a dynamic environment.
Requirements:
- Basic DBS check.
This is an excellent opportunity to support a highly skilled clinical team and make a difference in the lives of individuals who have endured significant hardship.
Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs.
At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all.
Love Success is proud to serve as an Employment Agency for this vacancy.