We are seeking an Inside Sales Specialist to focus on aftermarket products and provide exceptional customer service for our client based in Altrincham...
- Manage primary aftermarket customer relationships (B2B) and support activities
- Proactively sell aftermarket products and communicate value to customers
- Create and execute account plans for larger customers
- Collaborate with Outside Sales and Account Management Teams for strategic accounts
- Develop and maintain customer network through virtual engagement
- Promote all Lines of Business brands/technologies equally
- Provide product knowledge and technical advice to customers
- Coordinate with internal teams to support customer needs
- Prepare and present regular account sales reviews and forecasts
- Update CRM (Microsoft Dynamics) and other IT systems to reflect customer contacts
- Analyze sales tools to understand customer needs and drive sales
- Gather and maintain relevant business intelligence
- Create, follow up, and expedite offers and orders
Requirements:
- Past sales or customer service experience
- Business to Business (B2B) experience
- Customer-focused and solution-oriented.
- Sales ‘hunter' mentality
- Analytical & process driven
- Methodical way of working with content & data focus
- Strong verbal, presentation, and written skills.
- Strong selling skills
- Familiarity and mastery over digital engagement tools (e.g. Teams / Zoom etc.) to be able to run sales calls digitally
- Willingness to learn and continually improve.
Hours: 37.5hrs per week Mon - Fri
Location: Altrincham (Hybrid working following training - 3 days office / 2 days working from home)
Salary: up to £35,000 + Uncapped OTE + Benefits