Field Service Engineer required a global manufacturing company, to provide expert support and service for a range of tooling and assembly solutions technologies. The ideal candidate will be located in the Midlands, and will be required to travel within a 50 mile radius of Wolverhampton. A van or car will be provided. The company offer a very competitive salary and a company bonus.
You will be responsible for the installation, commissioning, maintenance, and troubleshooting of equipment at customer sites, ensuring optimal performance and customer satisfaction. Your role will also involve system integration, testing, and providing technical guidance to customers.
Key Responsibilities:
Conduct thorough pre-delivery testing and inspections of tools and equipment to ensure they meet required specifications before delivery or site installation.
Lead the installation and commissioning of new tooling and industrial assembly solutions at customer locations, ensuring compliance with customer requirements.
Perform system testing, validation, and troubleshooting to ensure equipment is operating to its full potential.
Provide on-site support, including troubleshooting, problem resolution, and root cause analysis. Offer training and operational guidance to customers' staff during pilot phases.
Undertake scheduled and ad-hoc preventative maintenance on all power tools, industrial assembly products, and related software solutions.
Manage the calibration, testing, and certification processes for power tools to ensure compliance with industry standards.
Work closely with project managers and internal teams to ensure successful project delivery. Report service activities and customer feedback to the Service Team Manager.
Experience:
Proven experience in a field service or maintenance role, ideally within the automotive industry or related sectors.
Experience with industrial assembly solutions or power tools is highly desirable.
Strong mechanical and electrical competence, with a solid understanding of PLCs and system integration. Ability to troubleshoot and resolve technical issues effectively.
A mechanical engineering qualification (HNC, HND, or equivalent) is essential.
Excellent interpersonal and communication skills, with a strong customer service focus and the ability to provide training and technical guidance.
Ideally located in the Midlands
Full UK driving license required, as the role involves travel around the Midlands.
A company van/car will be provided.
Benefits:
Competitive salary and benefits package, including company bonus
Company van/car provided
Opportunity to work with leading-edge technology
Support for personal and professional development
A dynamic, collaborative, and customer-focused working environment
If you are a skilled Field Service Engineer with a passion for delivering high-quality service and support in the industrial sector, we would love to hear from you.