Your new company
A market leading logistics provider for the healthcare sector based out of Cumbernauld. You'll be joining a friendly and supportive customer service team, and become part of a fair and collaborative organisation dedicated to ongoing career development.
Your new role
You will be working in a fast-paced environment managing individual customer accounts and working as a team to meet customer and business expectations. Processing customer orders through to completion via telephone and email, responding to all requests and queries in a professional and timely manner. As the organisation has offices UK wide, you will be liaising with internal teams on a regular basis to ensure operational success. This includes communication with procurement on stock control, the sales team to manage customer catalogues and providing support to the finance team on invoices and purchase orders.
You will be working 37.5 hours per week, Monday to Friday, from 8:30am to 5pm. This is an office-based role, allowing you to work closely with your team.
If you have a desire to develop your career within customer service and to contribute to a high-profile organisation providing critical supplies to the healthcare sector, then this is the opportunity for you!
What you'll need to succeed
- Proven experience of providing high level customer service.
- Excellent written and verbal communication skills.
- Experience of using SAP, however full training will be provided.
- The ability to work on your own initiative to problem-solve and prioritise tasks.
- Organisational skills and the ability to work within a fast-paced environment.
What you'll get in return
- 22 days annual leave + bank holidays (increases with service).
- Employer pension contribution.
- Death in service 2x salary.
- On-site parking.
- Ongoing career development and training.
- A friendly and supportive office culture.
- Working in a rewarding industry, contributing positively to the healthcare industry.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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