Summary
We are looking for a Holidays Operation Assistant to clean and prepare our stunning holiday cottages on the Roseland. This is a permanent, part-time, salaried position with annualised hours. The pay is £11.50 per hour for an average of 10 hours per week.
You'll join our team providing help with extra changeovers and holiday cover. You'll be working at the heart of the stunning Roseland peninsula at our holiday cottages near Porthscatho, Veryan and Gorran. Our holiday cottages are popular all year round while visitors love taking in the network of footpaths, creeks, cliffs, woodland, and open countryside or relaxing on the beautiful beaches at Towan or Pendower and Hemmick.
You'll get to work across all holiday cottages in the area so having a sense of adventure is ideal. It might be stunning sea views one day and a beautiful countryside location the next.
To find out more about the cottages visit: holidays.
For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here
To find out more about what it's like to work within "Holidays" at the National Trust, click here to watch our video.
What you'll be doing
On change-over days, you'll make sure that everything's clean and prepared for our guests to arrive. This will include making sure the cottage is thoroughly cleaned, well presented and welcoming for our guests. We'd also like you to keep an eye out and report any repairs or odd jobs that need doing along with replacing any broken items from the store supplies.
The changeover days will fall Monday to Saturday, so flexibility is essential due to popular short breaks and late bookings. We have a particular need for help on Fridays & Mondays. Flexible hours can be discussed at interview. The start time would typically be 9.30 – 10 am and the changeover time will vary from 4 to 6 hours depending on the size of the cottage. Rotas are issued in advance, and we will try to accommodate other commitments.
As the cottages are remote you will require your own transport as public transport is limited.
You'll need to be able to manage your own time and organise a diary for all the bookings. No experience needed as we will give you full training on induction and you'll be very much part of a wider team.
You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.
To find out more about this vacancy call Damian on or email .uk
Who we're looking for
- no experience is required, training will be provided
- helpful & friendly
- well organised
- customer focused with a positive attitude
- enthusiastic with a willingness to learn
- a team player, but also can work on your own initiative.
The package
The National Trust has the motto ‘For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.