About the Role:
We are currently looking for a
Temporary Customer Service Assistant
to join our team in
Stourbridge
- This is a short-term opportunity ideal for someone who enjoys working with people, has a can-do attitude, and thrives in a fast-paced environment.
As a key member of our front-line team, you'll be providing exceptional customer service, handling enquiries, and ensuring every customer has a positive experience.
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner
- Respond to queries via phone, email, and in person
- Process sales, returns, and exchanges
- Keep the service area tidy and well-stocked
- Support day-to-day operations and administrative tasks as required
What We're Looking For:
- Previous customer service experience (retail, hospitality, or similar preferred)
- Confident communicator with strong interpersonal skills
- Reliable, flexible, and able to work as part of a team
- Basic IT skills
- A positive attitude and willingness to learn
Why Join Us?
- Friendly and supportive working environment
- Flexible hours to suit availability (where possible)
- Gain experience and develop valuable customer service skills