Front Of House Workplace Coordinator
We are working alongside a global leader who partner some of the world's largest organisations, delivering first class, integrated Facilities Management and Workplace Management solutions. Our client supports organisations around the world to develop, implement and manage their Integrated Facilities and Workplace Management strategies.
Our client can provide you with a genuine opportunity to work with a progressive and innovative employer. They are a business pushing to the front of the Integrated Workplace and FM services world. You will make enduring professional relationships; you will work alongside some of the best professionals in the business. If you are focused on aspiration, they will embrace that. More than anything else, they are a people business, their business is their people.
Our client is committed to creating a diverse and inclusive culture where you will feel welcomed, valued and empowered to achieve your full potential
This is a varied role, an opportunity to really show what you can do and genuinely add value to a role, make it yours !
Core responsibilities
- Conduct daily walk arounds logging any faults or issues
- Comply with Health, Safety and Environmental policies.
- Build and maintain strong, positive relationships with the client, customers and vendors to promote excellent customer service.
- Undertake basic reception duties e.g. booking & managing meeting rooms, welcome & escort visitors (book/ check them in), hospitality, general Front of House admin etc
- IT support e.g. daily checking IT kit on desks and in meeting rooms, completing fixes where possible, logging IT tickets where fix isn't possible, and tracking job through to completion
- Assist with setting up meeting rooms when required, assist with reconfiguration of meeting rooms when required
- Effectively monitor delivery of Reactive/PPM works and ensure contract KPI's/SLA's are monitored and met
- Order stationery, consumables, tea/coffee etc meeting room lunches, refreshments, monthly drinks
- Set up monthly drinks and assist with other office events
- Achieve the highest standards of quality, service and presentation of the business
- Attention to detail of communication to team, stakeholders and the business in general including emails, signage and poster management
- Look to drive sustainability performance and gain an understanding to advise our team and stakeholders
- Responsible for ensuring Front of House is covered at all times arranging temps when required
- Be the face of the Workplace & 'go to' person for all workplace related matters.
- Day to day interaction with contractors and 3rd party suppliers, to enable delivery of service
- Supervision of onsite contractors including cleaning and M&E
- Point of contact for FM services including maintenance, repairs, fabric works & requirements.
Experience sought
Experience of a high profile Front of House environment
Facilities or Workplace management experience preferred but not essential
Sound like you? then please get in touch !
My client is an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. D E & I is engrained in their DNA.
If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process, please contact us