Our client is looking for a Technical Sales Engineer role to join their team in the Basingstoke area.
This role requires a professional with a strong technical background, who can seamlessly bridge the gap between complex product specifications and the customers needs.
Ideally, you will have:
- High organisation skills and a proactive approach.
- Ability to use own initiative to identify and implement improvements in processes and solutions.
- Automotive/aerospace engineering knowledge and experience with the ability to read engineering drawings.
- Excellent interpersonal and communication skills, as they are essential for the role.
- Ability to work well under pressure while maintaining professionalism.
- A customer-focused mindset with a high attention to detail.
- Apprenticeship or Qualification in Engineering would be an advantage.
- Previous experience in a CNC machining and precision manufacturing environment.
Duties and responsibilities will include, but not be limited to:
- Communicate technical support and advice to customers.
- Work closely with the engineering teams and production manager to ensure customer requirements are met.
- Oversee the entire sales process from initial contact to delivery and after-sales support.
- Liaising with the production manager to ensure that products are delivered on time.
- Provide order status to our customers informing them of any changes to delivery dates.
- Acting as a point of contact for all our customers, managing customer expectations and resolving issues.
- Raising customer quotations, sales orders, and internal contract review documentation.
- Coordinating with internal teams, overseeing timelines and ensuring the delivery of high-quality products to customers.
- Gather and relay customer feedback to the production manager to inform future product improvements and innovations.
- Liaising with all other internal departments on customers behalf.
- Lead sales meetings and represent the sales department at production and project meetings.
- On occasion represent the company at exhibitions and external events.
This is a permanent role on a hybrid base, Monday to Thursday: 08:00 - 16:30 in the office and work from home on Friday 08:00 - 16:30.
For this role, our client is willing to pay between £35,000 - £45,000 per annum, depending on experience.
Disclaimer:
This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.